Clicky

PRODUCT SOLUTION PROMISE

  • Meritech stands behind all of our professional service applications.
  • We promise to fulfill the commitment made between Meritech and our business partners from the initial scope of work through the final implementation process.

SERVICE PROMISE

  • We offer a five-hour guaranteed response time by our factory-certified technicians.
  • Meritech will issue a $25 credit on your next invoice if guaranteed response time is not met.

TOTAL SATISFACTION PROMISE

  • Meritech is committed to the highest level of customer satisfaction, backed by our dedicated support team.
  • We will provide quick, expert assistance to answer all of your questions.

 

Download the Document Management Promise

Customer Support

Please use the online support and account tool links below.
For additional help, please call 216-459-8333.

If emergency network support is needed after business hours, please call 216-421-6605.