PRODUCT PERFORMANCE PROMISE
- Seven-year product performance and the hardware reliability you expect, or a free replacement
- In the event of an off-site service repair, Meritech will provide a loaner of equal or greater value at no charge.
- We offer a five-hour guaranteed response time by our factory-certified technicians.
- Meritech will issue a $25 credit on your next invoice if guaranteed response time is not met.
- Meritech only supports manufactured authorized parts and supplies.
- Meritech maintains local warehousing, ensuring availability of parts and supplies.
FLEXIBLE ACQUISITION PROMISE
- Flexible leasing upgrades without penalty
- Quarterly account reviews
TOTAL SATISFACTION PROMISE
- Meritech is committed to the highest level of customer satisfaction, backed by our dedicated support team.
- We will provide quick, expert assistance to answer all of your questions.