PRODUCT PERFORMANCE PROMISE
- Seven-year product performance and the multifunction devices reliability you expect, or a free replacement
- In the event of an off-site service repair, Meritech will provide a loaner of equal or greater value at no charge.
- We offer a five-hour guaranteed response time by our factory-certified technicians.
- Meritech will issue a $25 credit on your next invoice if guaranteed response time is not met.
- Meritech promises to use only recommended, compatible OEM parts and supplies.
- Meritech promises expedited shipping of all supplies and replacements due to nonperformance.
FLEXIBLE ACQUISITION PROMISE
- Flexible leasing upgrades without penalty
- Quarterly account reviews
TOTAL SATISFACTION PROMISE
- Meritech is committed to the highest level of customer satisfaction, backed by our dedicated support team.
- We will provide quick, expert assistance to answer all of your questions.