Konica Minolta Business Solutions, U.S.A. Inc. announces that Meritech, Inc. of Cleveland, Ohio has been honored with a 2015 Pro-Tech Service Award at the Art of Disruption Dealer Conference in Los Angeles. Presented by Konica Minolta CEO, Tom Taiko, President and COO Rick Taylor, and EVP, Dealer Sales, Alan Nielsen, the Pro-Tech Award recognizes those Konica Minolta dealerships that demonstrate the highest commitment to customer support and satisfaction.
“Konica Minolta is committed to assuring the highest performance standards across our organization,” says James Ingrassia, vice president, solutions support division of Konica Minolta. “The Pro-Tech Service Award represents achievement of Konica Minolta’s highest standards for dealer service and proficiency.”
A Pro-Tech Service Award winner for the 23rd time, Meritech, Inc., headed by Dennis Bednar, President/CEO, is dedicated to delivering professional, reliable service and maximum performance for Konica Minolta’s award-winning solutions. To attain the Pro-Tech standard, each element of Meritech, Inc.’s operation was evaluated and measured, including its management skills, inventory control systems, technical expertise, dispatch systems, and customer satisfaction rating.
“We are very proud to have won this prestigious award and will continue to work at delivering the greatest customer experience. Our CEO and owner, Dennis Bednar, understands the importance of providing the highest level of customer service and allows us the flexibility to train and support our technicians with state of the art resources,” says Andy Furda, Director of Service.