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The Value of Meritech's Managed Services

Information Technology (IT) has become an undeniably critical component of all business operations. Your business success depends on your IT infrastructure. Managed IT services provide you the unlimited proactive support that not only keeps your network running effectively and efficiently, but it helps you reach your business goals.

While you focus on your core business, Meritech provides you with an enterprise level IT department for less than it would cost you to manage your IT in house. Our “Virtual IT Department” gives you access to a comprehensive suite of tools and processes that normally have been available only at the largest companies. Meritech will design and effectively manage your day-to-day IT needs while we provide strategic guidance to make sure you get the most from your IT investments.

Why Use Meritech's Network Services?

The hidden cost of lost time and productivity due to technical problems is the single largest expense of business technology.

With Meritech you have the benefits of a fully staffed IT department, at a tiny fraction of the cost - and for much less than it's costing you to function without qualified IT support. We are at your service 24 hours a day, 365 days a year. When you do have a problem, there's just one number to call, any time of day or night.

Our services are both proactive and reactive.

We remotely monitor the critical aspects of every system's security and performance around the clock, allowing us to anticipate and correct many issues before they occur.

We assign you a dedicated account manager who takes the time to understand your current technology needs and your business goals. As a result, we can help you make the right technology decisions now and in the future.

We help with all your technology purchases, assuring that you get everything you need (and nothing you don't), all at the lowest prices.

We train your people in the correct usage of the tools they currently have and the new ones you'd like to provide them.

When a problem does occur, we're always there to help

All of our technicians are highly trained and certified, typically in multiple technologies, and they're especially talented at working with people who would rather remain non-technical.

We can remotely take control of an unruly PC or server. This frees your employee from wrestling with the problem, the risk of making it worse, and the tedium of the "now do this and tell me what happens" approach you get with ordinary telephone support.

We'll arrive on site as needed and stay there until the problem is fully resolved. And remember, all this is included in the flat monthly rate. There's no "meter running" as there is with consulting services, so there are no service charge surprises.

 

 

 

 

 

 

 

 

Imagine having a fully trained, fully staffed IT department working for your small business.
Outsourcing your IT support allows you to focus on the things that matter most; you don’t get paid to manage your technology, you get paid to run and grow your business. Meritech provides managed IT service to small businesses with 10 to 200 employees. Meritech’s simple approach and pricing make it easy to have your very own IT department.
     
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