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1. Our Policy.
Meritech, Inc. (the “Company” “we,” or “us”), respects and understand our website www.meritechinc.com (the “site”) users’ concerns about confidentiality and privacy and we take all reasonable steps to ensure that any information you give us is handled in a safe and responsible manner. Because of our respect and understanding of your privacy, we have developed this policy which discloses the Company’s privacy practices and describes the information we collect about you during your use of our site and what use we may make of that information.

It is important to remember that by using our site, you agree to the terms of this policy. Because the technology in this area is expanding and improving at such a rapid pace, we suggest that you refer to this policy on a regular basis as it may change, at any time in the Company’s sole discretion, in order to allow us to take advantage of any technological advances or for business purposes or legal reasons.

2. Information That We May Collect.
We collect your information in different areas of our site. The exact information collected varies depending on the areas of our site that you use. We collect all information that you voluntarily disclose in the course of using our site, or in becoming a registered user of our site. In the future, we may require further information as dictated by the nature of the services that we may offer.

In the course of using our site, we automatically track certain information about you. This information includes the URL that you just came from (whether this URL is on our site or not), which URL you go to next (whether this URL is on our site or not), what browser you are using, and your Internet Protocol (IP) address. Many sites automatically collect this information. In addition, we may decide to use cookies on certain pages of our site. Cookies can help us provide information which is targeted to your interests. Cookies are stored on your hard drive, not on our site. Most cookies are “session cookies,” meaning that they are automatically deleted at the end of a session.

3. Our Use of Your Information.
We internally use personally identifiable information to improve our services, to statistically analyze site usage, to improve our content, to customize our site’s content and layout and for other customer service purposes. We believe these uses allow us to improve our site and better tailor it to meet our users’ needs.

We will also use personally identifiable information to deliver information that, in some cases, is targeted to your interests, such as promotional e-mails. If you supply us with your e-mail address, you may receive occasional e-mail from us announcing services, product information, promotional events, or updates to our website. If you do not wish to receive such mailings, please send us an e-mail to info@meritechinc.com indicating your e-mail address.

4. Our Disclosure of Your Information.
We do not sell, lend or rent any personally identifiable information about you to any third party outside of the Company, its affiliates, subsidiaries, authorized agents, operating companies and other related entities. We only disclose information to third parties when it is reasonably necessary in order to allow us to perform our services and deliver information, goods and services to you.

We cooperate with all law enforcement inquires and with all third parties to enforce, the rights of others and all and any federal, state or local law or regulation. We can (and you authorize us to) disclose any information about you to law enforcement or other government officials, including any government officials, as we, in our sole discretion, believe necessary or appropriate. Unfortunately, due to the existing regulatory environment, we cannot ensure that all of your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Policy. By way of example (without limiting the foregoing), third parties may unlawfully intercept or access files, transmissions or private communications. Therefore, although we use industry standard practices to protect your privacy, we do not promise, and you should not expect, that your personally identifiable information or private communications will always remain private.

5. Third Party Collectors of Information.
Our policy only addresses the use and disclosure of information we collect from you. To the extent that you disclose your information to third parties, whether service providers, advertisers or other sites throughout the Internet, different rules may apply to their use or disclosure of the personal information you disclose to them. Third party service providers, advertisers and other website operators adhere to their own privacy customs and policies. Because we do not control the privacy policies of third parties, you are subject to the privacy customs and policies of that third party. We do not make any representations or warranties as to how such third parties may use your information.

6. Contacting the Website.
If you have any questions about this Privacy Policy, or our practices regarding our site, you can e-mail us at info@meritechinc.com (in the case of Company) or to the e-mail address User provided to Company during User’s use of the Website (in the case of User), or such other address as either party may specify. Notice shall be deemed given 24 hours after e-mail is sent, unless the sending party is notified that the e-mail address is invalid.

11. Term; Termination.
The term of this Agreement shall commence when the User first visits the Website and shall apply to all of User’s subsequent visits. The Company may, with or without cause, immediately terminate this Agreement, and deny User access to the Website. Without limiting the foregoing, Company has the right to immediately terminate User’s right to access the Website in the event that User breaches this agreement or engages in conduct that Company, in its sole discretion, considers unacceptable. If this Agreement is terminated, User will no longer be authorized to access the contents of the Website. In the event of termination, the restrictions imposed on User with respect to material downloaded, copied or otherwise reproduced from the Website, the disclaimers and limitations of liabilities and indemnification set forth in this Agreement, shall survive.

12. Breach.
Any violation of the terms of this Agreement constitutes a breach. Company may immediately issue a warning, temporarily suspend, indefinitely suspend or terminate User’s right to access the Website if User breaches this Agreement or if the Company is unable to verify or authenticate any information User has provided. Company’s failure to act with respect to a breach by User or others does not constitute a waiver of Company’s right to act with respect to subsequent or similar breaches. Without limiting any other rights Company has, User understands and acknowledges that Company, in its sole discretion, may pursue legal and/or equitable relief against User if User breaches or threatens to breach this Agreement.

13. Governing Law.
This Agreement shall be governed by and construed in accordance with the laws of the State of Ohio, without regard to conflicts of law provisions. Sole and exclusive jurisdiction for any action or proceeding arising out of or related to the User’s Agreement shall be in the federal and state courts located in Ohio.

14. Miscellaneous.
This Agreement constitutes the entire understanding between Company and User with respect to User’s use of the Website. Any cause of action User may have with respect to the use of the Website must be commenced within one (1) year after the claim or cause of action arises. If for any reason a court of competent jurisdiction finds any provision of this Agreement, or portion thereof, to be unenforceable, that provision shall be enforced to the maximum extent permissible so as to effect the intent of the Agreement, and the remainder of this Agreement shall continue in full force and effect. The headings contained in this Agreement are for reference purposes only and in no way define, limit, construe or describe the scope or extent of such section. User may not assign this Agreement.

Customer Support

Please use the online support and account tool links below.
For additional help, please call 216-459-8333.

If emergency network support is needed after business hours, please call 216-421-6605.